SameDue Terms and Conditions
Last updated: October 24, 2026
1. Agreement
These Terms and Conditions ("Terms") govern your use of the SameDue mobile app and its related services (the "Service"), provided by 11App ("we", "us", "our"). By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the Service.
If you download the app from the Apple App Store or Google Play, that store's terms also apply. Where they conflict with these Terms on matters the store controls (such as payments and refunds), the store's terms win.
2. Eligibility and your account
- You must be at least 13 years old, or the minimum age for using online services without parental consent in your country, if higher.
- You can sign up with an email address and password, or with Google or Apple. Give accurate information and keep it up to date.
- You are responsible for keeping your sign-in details safe and for everything done through your account. Tell us at support@11app.dev if you suspect someone else is using it.
- One person per account. You may not share, sell or transfer your account.
3. The Service
SameDue lets you organise recurring tasks into spaces, schedule them, mark dates done, skipped or moved, add notes and photos, and receive a daily reminder. With billing turned on, you can also keep clients, set prices, make work reports and issue invoices.
- Reminders are a convenience. Push notifications depend on your device, its settings, the operating system and network providers, and may arrive late or not at all. Don't rely on SameDue alone for anything where a missed task could cause harm, loss or a legal consequence.
- Invoices and reports are documents you create. You decide their content, prices, taxes, tax rates and notes, and you are solely responsible for their accuracy and for complying with the invoicing, tax, bookkeeping and record-keeping rules that apply to you. SameDue is not accounting or tax advice. Keep your own copies of anything you need to retain.
- We may change, add or remove features to improve the Service. If we remove a significant paid feature, we will tell you in advance.
4. Free plan and Premium
- Free plan: up to 10 recurring tasks, at no cost.
- SameDue Premium: unlimited recurring tasks, plus Billing & clients (clients, prices, work reports and invoices). It is offered as an auto-renewing monthly or yearly subscription. Prices are shown in the app before you buy and may vary by country.
- Payment is handled by the Apple App Store or Google Play and charged to your store account when you confirm the purchase. We never see your payment details.
- Renewal: the subscription renews automatically for the same period at the then-current price unless you cancel at least 24 hours before the end of the current period. Your store account is charged within 24 hours before renewal.
- Cancelling: manage or cancel in your App Store or Google Play account settings (in the app: Profile → SameDue Premium → Manage subscription). Cancelling stops future renewals; Premium stays active until the end of the period you've paid for. Deleting the app or your account does not cancel a subscription.
- Refunds are handled by Apple or Google under their policies; we cannot issue them ourselves. This does not affect any statutory rights you have as a consumer.
- Price changes: we may change subscription prices. The store will tell you in advance, and where the law requires it, ask for your consent.
- When Premium ends: nothing you created is deleted. Billing and clients are hidden and you can't add tasks beyond the free limit until you subscribe again.
- Restoring: use Restore purchases in the app on a new device, signed in to the same SameDue account.
5. Your content
- You own what you put into SameDue: tasks, notes, photos, client details, business details, signatures and invoices ("Your Content").
- You give us a limited, worldwide, non-exclusive licence to store, copy, process and display Your Content only as needed to run the Service for you (for example to sync it between your devices, make thumbnails of photos or build an invoice PDF). This licence ends when you delete the content or your account, except for copies in backups that expire in the normal course.
- You are responsible for Your Content and confirm that you have the right to use it, including any personal data of your clients or other people you enter. You act as the controller of that data.
- We do not review Your Content, but we may remove it or suspend an account if we're told it breaks the law or these Terms.
6. Acceptable use
You agree not to:
- use the Service for anything unlawful, fraudulent or harmful, including issuing false invoices;
- upload content that infringes others' rights, or is illegal, abusive or malicious;
- try to access other users' data, or probe, overload or interfere with the Service or its security;
- reverse engineer, decompile or copy the app, except where the law allows it;
- use bots or automated means to access the Service, or resell it.
7. Our intellectual property
The app, its design, code, name, logo and content (apart from Your Content) belong to us or our licensors. We give you a personal, non-exclusive, non-transferable, revocable licence to use the app on devices you own or control, for your own personal or business purposes, under these Terms. Open-source components are licensed under their own terms, listed in the app under Profile → Settings → Open-Source Licenses.
8. Third-party services
The Service relies on third parties, including Google (Firebase, Google Sign-In), Apple (Sign in with Apple, the App Store), Google Play and RevenueCat. Their own terms and privacy policies apply to your use of them, and we are not responsible for their services.
9. Ending your account
- You can stop using SameDue at any time and delete your account in the app (Profile → Delete account). This permanently deletes your data as described in the Privacy Policy.
- We may suspend or close your account if you seriously or repeatedly break these Terms, if the law requires it, or if we stop providing the Service. Where we can, we'll give you notice and a chance to export what you need. If we discontinue the Service entirely, we'll give at least 30 days' notice.
- Sections 5 (licence ending), 7, 10, 11, 12 and 13 survive the end of these Terms.
10. Disclaimers
The Service is provided "as is" and "as available". As far as the law allows, we make no warranties, express or implied, including fitness for a particular purpose, merchantability and non-infringement. We don't guarantee that the Service will be uninterrupted, error-free or that reminders will arrive on time, or that data will never be lost. Keep your own copies of important information.
Nothing in these Terms excludes rights you have as a consumer that cannot be excluded by contract.
11. Limitation of liability
As far as the law allows:
- we are not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue, data or business opportunities, including from missed tasks or reminders or incorrect invoices;
- our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the 12 months before the claim, or EUR 50 if you paid nothing.
These limits don't apply to liability that cannot be limited by law, such as for death or personal injury caused by negligence, or for fraud, gross negligence or wilful misconduct.
12. Indemnity
If you use the Service for business, you agree to compensate us for claims by third parties (including your clients and tax authorities) arising from Your Content, your invoices, or your breach of these Terms or the law.
13. Governing law and disputes
These Terms are governed by the laws of the Netherlands, without regard to its conflict-of-law rules. Disputes go to the competent courts of the Netherlands. If you are a consumer, you also keep the protection of the mandatory laws of your country of residence and may bring a claim in its courts. EU consumers can also use the European Commission's Online Dispute Resolution platform.
Before going to court, please contact us at support@11app.dev so we can try to resolve the matter informally.
14. Changes to these Terms
We may update these Terms as the Service changes or the law requires. We'll change the "Last updated" date and, for material changes, tell you in the app or by email at least 14 days before they take effect. If you keep using the Service after that, you accept the new Terms; if you don't agree, you can delete your account.
15. General
- If any part of these Terms is found unenforceable, the rest stays in force.
- Our not enforcing a right is not a waiver of it.
- You may not transfer your rights under these Terms. We may transfer ours as part of a sale or reorganisation of the Service, with notice to you.
- These Terms and the Privacy Policy are the entire agreement between you and us about the Service.
16. Contact
11App Email: support@11app.dev